When you examine the use of resources in organisations, one area often overlooked is how they are deploying their people. Most organisations are so focused on cost-cutting measures that they fail to see the true costs associated with the tasks that they assign their people....
Systems and processes are at the heart of every business and when everything runs smoothly, they are hardly even given a thought. It is only when things become a little out-dated or something goes wrong, that these business processes are examined in any great detail....
Every organisation and business, both big and small, can benefit from optimising their business processes. No matter what industry you work in, we all have repetitive steps and processes that drive the business forward. These vary from small, everyday tasks such as handling incoming inquiries,...
There are many benefits of Enterprise Content Management (ECM), such as savings on printing, archive storage, or mail. But it’s doubtful that any of these benefits attribute considerably towards your total business expenditure. It’s probably safe to say that the primary expense in your business...
Getting data and files into a document management system is often not an easy or efficient process. Manual data entry is a very time consuming and costly process for most organisations. Just think of how many documents you manually enter into a database. Examples could...