In today’s fast-paced business environment, seamless communication is key to optimizing productivity and streamlining processes. Whether your employees are stationed at the front desk or working remotely, having a reliable and high-quality communication system is crucial for success.
This is why we have partnered with Addcom, to offer a full suite of Managed IT and Communications services to our customers. Have a read below to see how our unified communications offering can enhance business collaboration.
Unified Communication with 8×8 Work App
The 8×8 Work App is designed to streamline your business communications through a single, easy-to-use platform. This app allows your employees to communicate seamlessly from anywhere, whether they’re in the office, on the go, or working from home. With all your communication tools in one place, you can ensure that your team stays connected and productive no matter where they are.
8×8 Voice for Microsoft Teams
Integrating 8×8 Voice for Microsoft Teams takes your communication capabilities to the next level. This Azure-based Direct Routing as a Service (DRaaS) solution allows for native PSTN calling within Microsoft Teams. By using this intuitive solution, your team can make and receive calls, send business messages, and even send faxes directly within the Teams app, eliminating the need to switch between different applications. This enhances workflow efficiency, especially for contact center agents who can now manage customer engagements more effectively.
The Power of XCaaS Integrated Platform
Experience a unified communication environment with the XCaaS Integrated Platform. This all-in-one solution combines contact center capabilities, calls, and collaboration tools in a single platform. By bringing these essential business functions together, you can create a more productive and cohesive experience for both your employees and customers. Whether you’re managing customer interactions or facilitating internal communication, the XCaaS platform ensures that your business runs smoothly.
Elevate Your Phone System with Cloud Technology
Your business phone system is a critical component of your communication infrastructure. With 8×8’s cloud-based phone system, you can make your phones work smarter and more efficiently. This modern solution offers award-winning voice quality, powerful analytics, and a single administration platform to manage all your locations. Additionally, you can integrate essential business applications, such as Microsoft Teams and CRM systems, directly with your cloud phone system. This ensures that your organization is equipped to handle business continuity and resilience with the support of 8×8’s secure, fully redundant data centers.
Reimagine Workplace Communication with Video Conferencing
In an era where remote work is becoming the norm, having a reliable and secure video conferencing solution is essential. 8×8’s video conferencing tools are designed to meet the needs of businesses of all sizes. With high-definition video quality, full encryption, and enterprise-grade reliability, your team can communicate effectively from any device, anywhere in the world. Whether you’re hosting a meeting with five people or 50,000, 8×8’s video conferencing solution ensures that your communication is always clear and uninterrupted.
Instant Team Connectivity with Real-Time Messaging
Communication isn’t just about voice and video; real-time messaging is equally important. With 8×8’s Team Chat feature, your employees can connect instantly through real-time messaging, whether they’re communicating with colleagues on the same phone system or with external contacts through different chat applications. This feature makes it easy to keep conversations flowing and ensures that everyone stays on the same page.
Work Your Way with the 8×8 Work App
The 8×8 Work App is more than just a communication tool—it’s a way to empower your employees to work the way they want. With the ability to chat, call, meet, and share from anywhere, the 8×8 Work App supports a flexible work environment. Whether your team is in the office, at home, or on the move, they can connect with customers and colleagues effortlessly. The app’s design allows for natural transitions between phone calls, chats, and screen sharing, making collaboration smoother and more efficient.
Simplify Customer Engagement with 8×8 Voice for Microsoft Teams
8×8 Voice for Microsoft Teams is specifically designed to simplify customer engagement workflows. This service allows Teams users to make and receive PSTN calls directly within the Microsoft Teams interface, which is particularly useful for contact center agents. By integrating 8×8 Contact Center with Microsoft Teams, businesses can streamline their customer interactions, making it easier to manage communications and enhance customer satisfaction.
A Unified Communications Experience with XCaaS
8×8’s XCaaS platform offers a comprehensive communication solution that brings together all your communication needs in one place. With XCaaS, you can manage your contact center, calls, and collaboration efforts from a single platform, ensuring a consistent and productive communication experience for both your employees and customers.
In conclusion, 8×8’s suite of communication tools is designed to enhance collaboration, streamline processes, and optimize productivity for businesses of all sizes. By integrating these solutions into your business, you can create a more connected, efficient, and resilient workplace.
Contact us today to get a free quote or for more information: 1300 213 074 or email info@b2btechnologies.com.au
© 2023 B2B TECHNOLOGIES PTY LTD. ABN 38 001 941 484. EMAIL:PRIVACYOFFICER@B2BTECHNOLOGIES.COM.AU. ALL RIGHTS RESERVED. PREVIOUSLY PRINTERCORP AND FILESTREAM.
Proudly Supported by BSharp Tech
